The Queens Hotel & Victoria Cloisters Apartments York Room photoThe Queens Hotel & Victoria Cloisters Apartments York Exterior photoThe Queens Hotel & Victoria Cloisters Apartments York Exterior photo

The Queens Hotel & Victoria Cloisters Apartments – A Favorite for Families in York

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From$91 /night
Check-in
20Sept
Check-out
21Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

City Centre, Queens Staith Road, Skeldergate, York, YO1-6DH
-
Steps from the historic old town
Great
8.2
8.6
/10
4.4
/5

3-star riverside hotel in York city centre

Location

The Queens Hotel sits on the banks of the River Ouse, within walking distance of York Train Station, York Minster, and the National Railway Museum. The hotel is close to many shops, restaurants, and bars in the city centre. On-site parking is available for a nightly supplement but must be pre-booked due to height restrictions.

Rooms

Rooms are spacious and come in family, twin, and accessible configurations, with flexible bedding for up to 2 adults and 2 children. All rooms have en suite bathrooms with complimentary toiletries, refreshment trays, and Freeview TV. Some rooms offer river views for a surcharge, subject to availability.

Children

Maximum occupancy for family rooms is 2 adults and 2 children. Guests must specify total guest numbers and children's ages when booking. No large group bookings of 6 people or more are accepted, and bookings of 3 rooms require a 50% non-refundable deposit within 24 hours.

Dining

The Royal Brasserie serves breakfast and dinner daily, with breakfast hours from 07:30 to 10:00 on weekdays and until 10:30 on weekends. Dinner runs from 17:00 to 20:30, and the bar stays open until midnight. A full English breakfast is included in many rates, and the menu changes daily with 4 main choices for dinner.

Amenities & Services

The hotel offers a 24-hour front desk, daily housekeeping, and free Wi-Fi in common areas. Secure on-site parking is available with pre-booking, and nearby NCP parking costs £40 per 24 hours. Disabled access rooms are available on request, and wheelchair lift access is provided at the front entrance.

Highlights

Riverside location on the River Ouse

Walking distance to York Minster & National Railway Museum

On-site parking with pre-booking

Family rooms for 2 adults + 2 children

Royal Brasserie with full English breakfast

“The riverside location puts guests at the heart of York's attractions, offering picturesque views and immediate access to the city's historical sites. I noted that it caters well to families with spacious rooms and flexible configurations, complemented by practical amenities like on-site parking and a restaurant. In my opinion, its blend of convenience and historical ambiance makes it a solid base for exploring the city.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • River View Double Room Hotel
    2 persons
    19 sq. feet
    1 King-size bed
    Bathtub
    Heating
  • River View Twin Hotel
    2 persons
    18 sq. feet
    1 King-size bed
    Bathtub
    Heating
  • River View Family Room Hotel
    2 persons
    19 sq. feet
    1 King-size bed
    Bathtub
    Heating
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.0/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site car park
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Private parking is possible on site (reservation might be needed) at GBP 19 per day.

Services

  • Housekeeping
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Fax/Photocopying

Children

  • Children's menu

Room features

  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries
  • Sink

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Dining Onsite

At The Queens Hotel & Victoria Cloisters Apartments, dining is a delightful experience that celebrates local flavors in a family-friendly atmosphere. The Royal Brasserie invites guests to indulge in traditional meals while enjoying scenic views, ensuring a satisfying culinary journey for every palate.
  • The Royal Brasserie

    Traditional local cuisine
    Ambiance
    Family-friendly with a welcoming atmosphere and beautiful river views from the lounge area.
    Key Offerings
    Highlights include a hearty hot buffet breakfast, classic mains like prawn cocktail and peppered steak, and vegetarian, vegan, gluten-free, and dairy-free options that cater to diverse dietary needs.
    Reservation
    Reservations are recommended but not required.
    Breakfast: 07:30 - 10:00; Dinner: 17:00 - 20:30 daily.

The Queens Hotel & Victoria Cloisters Apartments Location

City Centre, Queens Staith Road, Skeldergate, York, YO1-6DH
Explore York
Explore York
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
York Minster
York Minster
11 minutes' walk
Iconic Gothic cathedral with stunning architecture and historical significance. Guided tours available for insights into its history.
Jorvik Viking Centre
Jorvik Viking Centre
5 minutes' walk
Interactive museum showcasing Viking history through exhibits and a ride through a Viking-age street.
Clifford's Tower
Clifford's Tower
9 minutes' walk
Historic tower offering panoramic views of York. Exhibits detail the tower's past and its significance through York's history.
York Castle Museum
7 minutes' walk
Museum featuring engaging exhibits on local history and culture. Notable for its recreated Victorian street.
Rowntree Park
Rowntree Park
10 minutes' walk
Scenic park ideal for family picnics, walking, and relaxing along the riverside. Features beautiful gardens and playgrounds.
York Cycle Hire
10 minutes' walk
Bike rental service offering the chance to explore York's sights on two wheels. Rentals available year-round, advance booking recommended.
Teajuanas Cafe
1 minute' walk
Casual café serving delicious Mexican cuisine. Known for its vibrant atmosphere and fresh, locally sourced ingredients.
Chico's
2 minutes' walk
Charming restaurant with a focus on traditional British comfort food. Signature fish and chips and Sunday roasts are popular.
The York Dungeon
The York Dungeon
5 minutes' walk
Thrilling attraction with live actors and immersive sets depicting York's dark history. Family-friendly and fun for all ages.
Grand Opera House York
14 minutes' walk
Historic theater hosting a variety of performances, including musicals and comedy shows. Check the schedule for upcoming events.
Tips on navigating the city
  • City Centre
    York 3 min  ·  700 ft
  • Airports
    Leeds Bradford (LBA) 75 min  ·  30.8 mi
    Doncaster Sheffield (DSA) 94 min  ·  38.8 mi
  • Train
    York Railway station 8 min  ·  2000 ft
  • Bus
    Bus stop 8 min  ·  2000 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 10 am
Guest Parking
Private parking is possible on site (reservation might be needed) at GBP 19 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs GBP 7.95 per person per day.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
88

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
The Queens Hotel & Victoria Cloisters Apartments enjoys a fantastic location by the river, making it easy to walk to York's historic sights and attractions. Guests often appreciate the spacious rooms with comfortable beds, some featuring a bathtub. Many have found it to be good value for the price, although a few guests have occasionally noted that some bathrooms appear dated. Breakfast is a highlight for many, and some rooms even offer lovely river views from the bar lounge balconies.
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Review score
Based on 2378 verified reviews
8.1 /10
Great
84 %
Recommend
Location
9.4/10
Staff
8.7/10
Breakfast
7.6/10
Paid Wi-Fi
7.8/10
Pros
Great location
Comfortable bed
Friendly staff
Cons
Dated bathroom
Guest reviews
based on 2378 reviews
8.1/10
based on 2091 reviews
4/5
based on 4175 reviews
8.2/10
Ella from Spain
Couple
Double Room Hotel
3 nights in November 2025
|
Reviewed: January 03, 2026
7/10
tasty breakfast ideal location weak wifi limited sockets
i found the location of the accommodation ideal for exploring, it was near many attractions. i appreciated the cleanliness of the room too. everything was very well kept.
The wifi signal was quite weak at times. the remote for the tv was a little temperamental. I had to press the buttons several times. i noticed some wear and tear, like a bit of wallpaper lifting in the room. there were also limited electrical sockets available.
0 Helpful
Nicky from United Kingdom
Single
River View Double Room Hotel
3 nights in November 2025
|
Reviewed: December 16, 2025
9.0/10

lovely visit, charmed!

central location great selection comfy bed
i thought the location were ideal. i found myself in the city center quickly. the staff treated me with such kindness. breakfast was lovely with such a great selection. the room was very clean and it had a comfy bed. i will definetely stay here again.
the bathroom looked a little dated, but i could live with it.
Location
9/10
the hotel is nearby the city center and train station, roughly ten minutes by foot and it made it easy to explore the area. the hotel has a very convenient situation.
Facilities
8/10
the secure parking was on site and it gave me peace of mind, but it have a small cost per day. the hotel provided a wheelchair lift at the entry, so access were easier.
Dining
9/10
the breakfast included a good selection. the bar overlook the river and it gave a nice view. an evening meal was available with nice selection.
Rooms
9/10
the room felt warm, and it had a thermostat controlled wall heater. a table fan got provided for my comfort. liquid soaps are available and smelled lovely.
Service
10/10
the staff was helpful and they welcomed me early. everyone was polite and courteous. the service was amazing!
0 Helpful
|
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Avery from Canada
Couple
River View Double Room Hotel
4 nights in November 2025
|
Reviewed: December 09, 2025
8/10

convenient location, BUT some issues

central location spacious room helpful staff
the location was certainly a plus. i found it quite central, a real asset for exploring. my room, a River View Double Room Hotel, was spacious. the bed proved very comfortable. i thought the staff were really helpful and attentive .
Facilities
9/10
the facility provided a fitness area with treadmills and elliptical machines. a business center featured computers and printers. guest laundry facilities were available on site. i noted a conference room for business meetings.
0 Helpful
|
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lewis from united kingdom
Couple
double room hotel
3 nights in November 2025
|
Reviewed: December 05, 2025
9/10

fantastic stay!

helpful staff clean room hot water
i liked the clean, well-furnished room i had. the staff was helpful , a plus. the bathroom was nice too. plenty of hot water was available.
The mattress was not comfortable . Springs were noticeable. i hope they change that.
Location
10/10
the hotel is easy to reach from the train station. the train station is within walking distance. it is also close to many sights. the proximity allows quick access to local attractions.
0 Helpful
|
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nicholas from canada
double room hotel
3 nights in November 2025
|
Reviewed: November 26, 2025
8.5/10

convenient and clean

central location helpful staff ample space
the location allows for easy access to the city center. staff members were helpful . a varied selection of breakfast items was available. the room had ample space, and i found it very clean.
Location
9/10
the hotel is situated close to various shops and restaurants. access to the city's attractions is very straightforward. riverside views are available from certain parts of the premises.
Service
8/10
the reception staff offered assistance with directions and local information. luggage storage was available prior to check-in. the hotel provides a prompt response to requests for extra amenities.
Dining
9/10
breakfast includes hot and cold selections such as eggs, pastries, and fruit. the breakfast area overlooks the river. evening meals are available, and i found them reasonably priced.
Facilities
8/10
tea and coffee facilities were available in the room. the hotel provides underground parking for a daily fee. there is an outside veranda where guests can enjoy the riverside view.
0 Helpful
|
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FAQs
About The Queens Hotel & Victoria Cloisters Apartments
What is the distance from The Queens Hotel & Victoria Cloisters Apartments to the city center of York?
The Queens Hotel & Victoria Cloisters Apartments is located 1 km from the city center of York.
Which popular attractions are within walking distance of The Queens Hotel & Victoria Cloisters Apartments?
Nearby attractions include York Minster (1 km), the National Railway Museum (1 km), and the Jorvik Viking Centre (0.5 km).
What are the check-in and check-out times at The Queens Hotel & Victoria Cloisters Apartments?
Check-in begins at 15:00 and check-out is by 11:00.
Is parking available at The Queens Hotel & Victoria Cloisters Apartments?
Private parking is available on-site for 19 GBP per day, but reservations are required.
What dining options are available at The Queens Hotel & Victoria Cloisters Apartments?
The on-site Royal Brasserie serves modern and traditional dishes for breakfast and dinner.
What amenities are provided in the rooms at The Queens Hotel & Victoria Cloisters Apartments?
Rooms are equipped with free Wi-Fi, a flat-screen TV, en suite bathrooms with complimentary toiletries, and tea and coffee making facilities.
What is the closest airport to The Queens Hotel & Victoria Cloisters Apartments?
Leeds Bradford Airport is 50 km away from The Queens Hotel & Victoria Cloisters Apartments.
What bars or restaurants are close to The Queens Hotel & Victoria Cloisters Apartments?
Nearby dining options include Rustique (0.5 km), Slug & Lettuce (0.5 km), and Tank & Paddle (0.5 km).
Does The Queens Hotel & Victoria Cloisters Apartments offer a bar or lounge area?
The hotel features a bar/lounge area that is open daily until midnight.

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