The Queens Hotel, York | Family Rooms & Riverside Views from $91

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The Queens Hotel & Victoria Cloisters Apartments York Room photo

The Queens Hotel & Victoria Cloisters Apartments York Exterior photo

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Key details

About the Hotel

City Centre, Queens Staith Road, Skeldergate, York, YO1-6DH

Steps from the historic old town

Great

8.2

8.6

/10

4.4

Loved by The Queens Hotel & Victoria Cloisters Apartments guests

Excellent location

Friendly staff

Clean rooms

Hot water

Safe parking

"The extra money for the river view room was worth every penny."

Philip from United Kingdom

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"There was a nice lounge/breakfast area overlooking the river."

Marie

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"My room was much larger than i was expecting..plus i had the added bonus of having a view of the river!"

Vermi from United Kingdom

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3-star riverside hotel in central York with on-site parking

Rooms and Accommodation

The Queens Hotel offers spacious family rooms that hold up to two adults and two children with flexible bedding arrangements. Some rooms provide views of the River Ouse, while a surcharge applies for these river-facing rooms. Rooms with disabled access are available upon request, and the Victoria Cloisters Apartments include a washing machine in the unit.

Dining

The Royal Brasserie serves breakfast Monday through Friday from 07:30 to 10:00 and on weekends until 10:30, with dinner available from 17:00 to 20:30 daily. The hotel's on-site restaurant offers a range of dishes, and the bar is open daily until midnight for drinks. Guests must book tables for breakfast and dinner upon arrival, as evening service may be reduced in January and February.

Location and Nearby Attractions

Situated on the banks of the River Ouse, the hotel is within walking distance of York Train Station, York Minster, and the National Railway Museum. The city center's shops, restaurants, and bars are a short walk across the nearby bridge. The property is close to the Jorvik Viking Centre and other historic cultural sites in York.

Parking and Accessibility

The hotel offers a pre-bookable on-site secure parking garage with a nightly supplement; spaces are narrow and height restrictions apply. Alternative parking is available at a National Car Park 200 yards away at a cost of £40 per 24 hours. A lift provides access from street level to all floors, and the hotel has facilities for disabled guests.

Family-Friendly Accommodations

The hotel provides family rooms with a maximum occupancy of two adults and two children, requiring guests to specify ages at booking. The property's central location allows families to return to the hotel for breaks without needing a car during the day. Kids' meals are offered at the on-site restaurant, and the communal lounge areas offer space for relaxation after exploring the city.

Highlights

Rooms: Spacious family rooms with flexible bedding for 2 adults + 2 children

Dining: The Royal Brasserie with breakfast and dinner service

Location: Riverside, walking distance to York Minster, Railway Museum & train station

Parking: Pre-bookable secure underground parking with height restrictions

Accessibility: Rooms with disabled access and lift to all floors

Family: Kids' meals and central location for stress-free day trips

“The riverside location puts guests at the heart of York's attractions, offering picturesque views and immediate access to the city's historical sites. I noted that it caters well to families with spacious rooms and flexible configurations, complemented by practical amenities like on-site parking and a restaurant. In my opinion, its blend of convenience and historical ambiance makes it a solid base for exploring the city.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Perfect

9.4/10Review score

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Highlights from guests

Guest ParkingEasy Parking

I pre-booked a space in the secure car park under the hotel. Spaces were a good size. It was so convenient!

Oliver Smith from Australia

Review on

DiningGreat Breakfast

The breakfast buffet had a great choice of hot and cold dishes. The sausages and bacon were brilliant!

Mei Lee from China

Review on

Room FeaturesRiver Views!

My room was spacious, clean, and comfy with tea and coffee. I loved the relaxing river view!

Kenji Tanaka from Japan

Review on

BathroomGood Bath!

The bathroom was clean and had a good bath, not just a shower. Plenty of clean, white towels, too.

Isabelle Dubois from France

Review on

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

River View Double Room Hotel
2 persons
19 sq. feet
1 King-size bed
River view
Bathtub
Heating
room details
River View Twin Hotel
2 persons
18 sq. feet
1 King-size bed
River view
Bathtub
Heating
room details
River View Family Room Hotel
2 persons
19 sq. feet
1 King-size bed
River view
Bathtub
Heating
room details

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Availability and pricing for your selected dates

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August 2026 - August 2027

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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Great

8.0/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Housekeeping
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Fax/Photocopying

Children

Children's menu

Room features

Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries
Sink

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Room decor

Carpeted floor

Dining Onsite

At The Queens Hotel & Victoria Cloisters Apartments, dining is a delightful experience that celebrates local flavors in a family-friendly atmosphere. The Royal Brasserie invites guests to indulge in traditional meals while enjoying scenic views, ensuring a satisfying culinary journey for every palate.

The Royal Brasserie
Traditional local cuisine
Ambiance
Family-friendly with a welcoming atmosphere and beautiful river views from the lounge area.
Key Offerings
Highlights include a hearty hot buffet breakfast, classic mains like prawn cocktail and peppered steak, and vegetarian, vegan, gluten-free, and dairy-free options that cater to diverse dietary needs.
Reservation
Reservations are recommended but not required.
Breakfast: 07:30 - 10:00; Dinner: 17:00 - 20:30 daily.

The Queens Hotel & Victoria Cloisters Apartments Location

City Centre, Queens Staith Road, Skeldergate, York, YO1-6DH

Explore York

York Minster

11 minutes' walk

Iconic Gothic cathedral with stunning architecture and historical significance. Guided tours available for insights into its history.

Jorvik Viking Centre

5 minutes' walk

Interactive museum showcasing Viking history through exhibits and a ride through a Viking-age street.

Clifford's Tower

9 minutes' walk

Historic tower offering panoramic views of York. Exhibits detail the tower's past and its significance through York's history.

York Castle Museum

7 minutes' walk

Museum featuring engaging exhibits on local history and culture. Notable for its recreated Victorian street.

Rowntree Park

10 minutes' walk

Scenic park ideal for family picnics, walking, and relaxing along the riverside. Features beautiful gardens and playgrounds.

York Cycle Hire

10 minutes' walk

Bike rental service offering the chance to explore York's sights on two wheels. Rentals available year-round, advance booking recommended.

Teajuanas Cafe

1 minute' walk

Casual café serving delicious Mexican cuisine. Known for its vibrant atmosphere and fresh, locally sourced ingredients.

Chico's

2 minutes' walk

Charming restaurant with a focus on traditional British comfort food. Signature fish and chips and Sunday roasts are popular.

The York Dungeon

5 minutes' walk

Thrilling attraction with live actors and immersive sets depicting York's dark history. Family-friendly and fun for all ages.

Grand Opera House York

14 minutes' walk

Historic theater hosting a variety of performances, including musicals and comedy shows. Check the schedule for upcoming events.

Tips on navigating the city

City Centre
York 3 min · 700 ft
Airports
Leeds Bradford (LBA) 75 min · 30.8 mi
Doncaster Sheffield (DSA) 94 min · 38.8 mi
Train
York Railway station 8 min · 2000 ft
Bus
Bus stop 8 min · 2000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 10 am

Guest Parking

Private parking is possible on site (reservation might be needed) at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs GBP 7.95 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review summary

Based on recent reviews

The Queens Hotel & Victoria Cloisters Apartments enjoys a fantastic location by the river, making it easy to walk to York's historic sights and attractions. Guests often appreciate the spacious rooms with comfortable beds, some featuring a bathtub. Many have found it to be good value for the price, although a few guests have occasionally noted that some bathrooms appear dated. Breakfast is a highlight for many, and some rooms even offer lovely river views from the bar lounge balconies.

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Review score

Based on 2323 verified reviews

8.1 /10

Great

84 %

Recommend

Location

9.4/10

Staff

8.7/10

Breakfast

7.6/10

Paid Wi-Fi

7.8/10

Pros

Great location

Comfortable bed

Friendly staff

Cons

Dated bathroom

based on 2091 reviews

4/5

Ella from Spain

Couple

Double Room Hotel

3 nights in November 2025

Reviewed: January 03, 2026

7/10

tasty breakfast ideal location weak wifi limited sockets

i found the location of the accommodation ideal for exploring, it was near many attractions. i appreciated the cleanliness of the room too. everything was very well kept.

The wifi signal was quite weak at times. the remote for the tv was a little temperamental. I had to press the buttons several times. i noticed some wear and tear, like a bit of wallpaper lifting in the room. there were also limited electrical sockets available.

0 Helpful

Nicky from United Kingdom

Single

River View Double Room Hotel

3 nights in November 2025

Reviewed: December 16, 2025

9.0/10

lovely visit, charmed!

central location great selection comfy bed

i thought the location were ideal. i found myself in the city center quickly. the staff treated me with such kindness. breakfast was lovely with such a great selection. the room was very clean and it had a comfy bed. i will definetely stay here again.

the bathroom looked a little dated, but i could live with it.

Location

9/10

the hotel is nearby the city center and train station, roughly ten minutes by foot and it made it easy to explore the area. the hotel has a very convenient situation.

Facilities

8/10

the secure parking was on site and it gave me peace of mind, but it have a small cost per day. the hotel provided a wheelchair lift at the entry, so access were easier.

Dining

9/10

the breakfast included a good selection. the bar overlook the river and it gave a nice view. an evening meal was available with nice selection.

Rooms

9/10

the room felt warm, and it had a thermostat controlled wall heater. a table fan got provided for my comfort. liquid soaps are available and smelled lovely.

Service

10/10

the staff was helpful and they welcomed me early. everyone was polite and courteous. the service was amazing!

0 Helpful

Avery from Canada

Couple

River View Double Room Hotel

4 nights in November 2025

Reviewed: December 09, 2025

8/10

convenient location, BUT some issues

central location spacious room helpful staff

the location was certainly a plus. i found it quite central, a real asset for exploring. my room, a River View Double Room Hotel, was spacious. the bed proved very comfortable. i thought the staff were really helpful and attentive .

Facilities

9/10

the facility provided a fitness area with treadmills and elliptical machines. a business center featured computers and printers. guest laundry facilities were available on site. i noted a conference room for business meetings.

0 Helpful

lewis from united kingdom

Couple

double room hotel

3 nights in November 2025

Reviewed: December 05, 2025

9/10

fantastic stay!

helpful staff clean room hot water

i liked the clean, well-furnished room i had. the staff was helpful , a plus. the bathroom was nice too. plenty of hot water was available.

The mattress was not comfortable . Springs were noticeable. i hope they change that.

Location

10/10

the hotel is easy to reach from the train station. the train station is within walking distance. it is also close to many sights. the proximity allows quick access to local attractions.

0 Helpful

nicholas from canada

double room hotel

3 nights in November 2025

Reviewed: November 26, 2025

8.5/10

convenient and clean

central location helpful staff ample space

the location allows for easy access to the city center. staff members were helpful . a varied selection of breakfast items was available. the room had ample space, and i found it very clean.

Location

9/10

the hotel is situated close to various shops and restaurants. access to the city's attractions is very straightforward. riverside views are available from certain parts of the premises.

Service

8/10

the reception staff offered assistance with directions and local information. luggage storage was available prior to check-in. the hotel provides a prompt response to requests for extra amenities.

Dining

9/10

breakfast includes hot and cold selections such as eggs, pastries, and fruit. the breakfast area overlooks the river. evening meals are available, and i found them reasonably priced.

Facilities

8/10

tea and coffee facilities were available in the room. the hotel provides underground parking for a daily fee. there is an outside veranda where guests can enjoy the riverside view.

0 Helpful

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FAQs

About The Queens Hotel & Victoria Cloisters Apartments

Which landmarks are closest to the The Queens Hotel & Victoria Cloisters Apartments?

Guests of the The Queens Hotel & Victoria Cloisters Apartments can visit Coney Street (just a 6-minute stroll from the accommodation), or Clifford's Tower placed 9 minutes' walk away.

What is the closest airport to The Queens Hotel & Victoria Cloisters Apartments?

Leeds Bradford airport is located within a 50-minute drive (50 km) from The Queens Hotel & Victoria Cloisters Apartments.

Can we park our car at the hotel?

Yes, at the hotel there are parking spaces provided on site.

Can I eat breakfast at the York hotel?

Yes, guests can enjoy breakfast, served daily in the restaurant of the York hotel.

At what time can I check-in at the The Queens Hotel & Victoria Cloisters Apartments?

At the The Queens Hotel & Victoria Cloisters Apartments, you can check in from 15:00 till 23:59.

At what time can I check-out at the 3-star The Queens Hotel & Victoria Cloisters Apartments?

You can check out of the 3-star The Queens Hotel & Victoria Cloisters Apartments from 10:00 till 10:00.

What are the booking prices at the hotel?

The prices at the hotel start from £91.

What payment methods are available in the 3-star The Queens Hotel & Victoria Cloisters Apartments?

At the 3-star The Queens Hotel & Victoria Cloisters Apartments, you can pay using Visa and Maestro.

What kinds of rooms does the The Queens Hotel & Victoria Cloisters Apartments offer?

The The Queens Hotel & Victoria Cloisters Apartments offers such room types as Family Room, Queen Room, and Twin Room.

Is the 3-star The Queens Hotel & Victoria Cloisters Apartments equipped with amenities for persons with disabilities?

Yes, the 3-star The Queens Hotel & Victoria Cloisters Apartments provides rooms with accessible facilities, accessible bathrooms, and wheelchair access to improve the experience for the guests with special needs.

Which facilities are provided in the 3-star The Queens Hotel & Victoria Cloisters Apartments?

Top locations of the 3-star The Queens Hotel & Victoria Cloisters Apartments include a restaurant, whereas guests' safety will be ensured with 24-hour security.